It's beautiful embroidery is stitched on the 11 inch shaft. Added padding is inside the boot for extra comfort. Any product you return must be in the same condition you received it and in the original packaging.We usually respond within 24 hours on weekdays. Thank you for shopping at our store. This item is in the category "Clothing, Shoes & Accessories\Men\Men's Shoes\Boots". The seller is "e-s_easy_sale" and is located in this country: US. This item can be shipped to United States.